I have gone at addison hospital couple of times. I was not trusting when I was reading other bad reviews. I had almost same experience. There receptionist is not good with my little pup. She did not smile to me, did not say hi to pup and too long of a wait. That is ok. But Dr. Bell ended up giving the wrong vaccines to little 12 weeks pup! and when I found that (they did not found or mentioned) they did not apologize at all. On the top she said "Oh...that is ok it would not hurt her!!!" common.....are you out of your mind. I hate this place.. Ya they save you some money but you may end up hurting your pet.
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