She brought in a remote NOT purchased from us & we shouldnt have helped her but wanted to. Its several years old & distributor sent what was to work but didnt. He sent a second remote, which also was special order from the manufacturer & that one wouldn’t program either. Lastly we sent the remote to manufacturer to fix. Tried repair but was not repairable. Attempting to help someone who yells at you is very difficult especially when you are going above and beyond to help when you shouldnt assisted the customer. Warranties are covered ONLY if 1)original owner has it 2)original receipt is w/it 3)item is in the original vehicle it is installed in 4) item was purchased from MS Electronix. She didn’t fit # 1, 2 or 4-dont know # 3. Puppy, Lacey is clean & very well behaved. She is like our child, who has become an icon with our customers-some stop by just to see her. Lobby is clean & never had complaints! I conclude… Can't please everyone, even when you are doing them a favor!
Pros: Helpful to a fault at times...
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