My boyfriend took my car here for a routine oil change. He took it here because of it's location near his work -- he dropped it off before work and picked it up afterwards. They found a nail in one of my tires and told him that it was not repairable because it was too close to the side wall. So they sent him home with an estimate for 2 new tires - $222.
I took my car to my trusted Swis tire (I-25 and Broadway) to get their opinion, and if necessary, a quote for new tires. They took a quick glance at it, said it was repairable and offered to repair it right then for free! What a relief!!! I left Swis 10 minutes later with a repaired tire, and I didn't have to spend over $200 like Firestone was going to charge!
I don't recommend taking your car to Firestone, if my experience is any indication of their honesty. I mean, they're a TIRE place for pete's sake! And they can't repair a nail hole? What a scam.
Pros: location, for downtown workers
Cons: dishonesty
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