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VERY UNPROFESSIONAL - Review by citysearch c | Accentz Window Tinting

Accentz Window Tinting

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VERY UNPROFESSIONAL 7/30/2009

Upon a good recommendation from a co-worker and seeing the job he did on her car, I went to Andy to have my existing tint removed and redone. I dropped the car off in the morning and picked it up after work. Upon picking the car up I had an abnormally large amount of bubbles in the windows. With the trauma the windows just went through I figured they'd go away. By the end of the weekend most had but I noticed a blemish in the back drivers side window. I thought possibly a flaw in the tint. I stopped back over at the shop and upon looking at it Andy informed me it was just adhesive he had missed the first time around. I made an apptment to drop the car back off and have that window redone as well as the front drivers side window because I noticed extra adhesive on that one as well. Again, dropped the car off in the morning picked it up after work. This time Andy wasn't at the shop when I picked the car up. As soon as I opened the door and sat in the seat two things...(1) the car smelled of smoke (I don't smoke Andy does) and (2) visibly noticeable three somewhat parallel lines in the front drivers side door in plain view and noticeable as you look into the side mirror. I waited a few days to see if they too would go away but no such luck. I called Andy leaving a message stating I'd like to stop by to see if this is something he could fix or if there was anything we could do or if we should just leave it. A couple of days later with no call back I called him again. Again no reply. After the fiasco with the first tint guy my patience for problems with people following through on their jobs really wasn't there anymore. I ended up filing a complaint against him. A month later surprise...no reply. He has failed to take the complaint seriously but really I'm not surprised. I'm just outraged by the fact that I'm being penalized for a job he didn't do properly either of the times he did it. I guess he's good if he gets the job done right the first time but God help you if he messes up because he'll begrudenly fix it the first time and if he STILL screws it up it's on you. Oh and say goodbye to the lifetime warranty on the tint. REAL PROFESSIONAL. Pros: none now Cons: won't fix his mess ups more
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