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Very expensive mistake - Review by citysearch c | The Melting Pot-Minneapolis

The Melting Pot-Minneapolis

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Very expensive mistake 7/31/2009

We were very disappointed in the service. Although our waitress was courteous and attentive, when I asked ""So that will be $90.00 (for the Big Night Out order)?"" She answered ""Yes, but that's for everything."" I took this to mean our entire meal (two adults, two children), but she meant for two people. She actually brought us two Big Night Out orders. Because of this misunderstanding in ordering, we paid $100.00 more than we were expecting. Really put a damper on our celebration. Bummer of an experience!!! The misunderstanding was part our fault, part our server's fault, but management took a hard line and was unwilling to meet us half-way. The food was very tasty(except the dessert, which was more like chocolate syrup than melted chocolate), but I would not recommend this as a ""Big Night Out"" unless you are VERY careful about ordering and willing to spend big bucks! Pros: Tasty food Cons: low customer satisfaction more
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