Unbelievably poor service. Took '07 Explorer in for oil change and new set of tires. Oil change fine. Tires not in stock first day. Told this after 8 hrs. Tires were put on second day, after 9.5 hrs. Not balanced properly, as the horrific shimmy showed. Took back third day, told they were fixed, after another 9 hrs. Still not fixed, as it still had the same shimmy. Either they didn't bother road testing it, or they just ignored the fact the steering wheel vibrated so hard it threatened to shake out of your grip.
Pros: Free rental after they botch the repair
Cons: Almost everything else
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