went in to look at bedroom sets. salesperson carol offered to help. took us on a tour of the vast sales floor. advised her exactly what we were looking for, king size, platform bedroom set... at first she seemed helpful, offering suggestions, showing different styles. we kept going back & forth across the showroom to see another one per her suggestion but she kept showing us the same ones??? they really didn't have that many different styles of platform beds. saw a few i liked but the quality didn't seem worth the $2000+ i would be spending. decided to look elsewhere. thanked her for her time and for answering my questions but she was very upset. we all walked back towards the front of the store, us to leave and her to stand with the other salespeople waiting one new customers. she proceeded to tell her coworkers in a very loud voice "i just wasted an hour showing them everything and they couldn't make a decision..." at that point i left before i walked over to her & made a worse scene. don't salespeople realize that is what there job is. showing customers their products and answering questions so they can make an informed decision. if i'm going to spend my $$ shouldn't i get what i want? i'm not there to make her happy! becks needs better salespeople. they did have some nice other furniture but i will not go back there.
Pros: lots of furniture
Cons: displayed poorly
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