I shopped all around like we all do for a new LCD TV set. What a waste of time:-( If you want over the top service that you don't have to pay for , this is your place.I have purchased 2 TVs from Ken, one of them had a problem. Ended up it just needed a software update. When he found out I was having trouble he did way more than anyone would expect....Way more! On top of getting it done for me, he gave me a loaner set right off the shelf until the update could be performed. Try going to wall-mart or Costco and getting a loaner until yours get fixed. They would look at you like your crazy just for suggesting it.. I got turned on to this place by word of mouth referral. They have far exceeded my expectations. I am a customer for life! Thank you.
Pros: EXPERT STAFF !!
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