well my wife and I thought we'd try out the "famous barones". We made our reservation to 3 weeks in advance as we wanted to see our friend perform there. We were assured over the phone by the man who took our reservation that we had a very nice booth near the stage. Upon our arrival, to our dismay, it all went to hell when we checked in with the hostess. I don't know her name, but she was a middle aged women with dark hair and a heavy accent. She had a cold and rude manner. After checking in she made us wait for several minutes then proceeded to lead us to our table far to the back of the room. When we asked her what had happened to the table we had been promised "near the stage". She got very defensive and rude. Saying something about it being very busy and we would just have to be "happy to have a place to sit at all". Now, our reservation was for 8:00pm. We arrived at 7:55pm. There was hardly anyone in the place at that time. So I was in shock at why she would be so short and rude, and why she gave us such an aweful table. I was appauled at her non existant customer service skills. Not to mention I could barely understand her hideously thick accent.
Pros: great pizza
Cons: terrible hostess
more