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Bad Experience - Review by citysearch c | Canine Courtyard Inc

Canine Courtyard Inc

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Bad Experience 5/5/2009

I recently had my 3 dogs at this kennel. The staff seemed to really enjoy their job and the animals that were there. The kennels are metal cages that sit on a concrete floor. They had beds in some of the kennels and others had blankets on the floor. What attracted me to this facility was the pricing (very affordable), location, and the fact that they are let out 4 times a day. I left my dogs there for 6 days and when I returned they all seemed fine. 3 days later 2 of my 3 dogs came down with kennel cough. I called and the person I spoke to said she was sorry and that they would step up their cleaning and use more clorox. There was no offer to refund my money or repay me for my vet bills. I realize that kennel cough is an airborne virus and is easy to catch but my dogs have been boarded a number of times just in the past few months and over the last 5 years and we have never had an issue. All I know is that my dogs were healthy when I left them and came down with kennel cough after I br more
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