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I found it in the internet and I wish I had read some reviews before. I have the worst shopping experience ever, even if it was probably the most important dress of my life. Where do I start? By saying that on my first appointment a girl was crying in her wedding gown, and they didn’t seem to be able to calm her down. That should have been a BIG SIGN FOR ME TO RUN AWAY but unfortunately I bought my dress there to a very nice saleswoman called Andrea. Andrea was not there for my second appointment or ever after--she was fired. And I didnt find anyone nicer after that. My dress arrived in time, but since the sample was so old, the fabric on the new one had a different texture and color, and a HUGE SEAM from the underskirt was showing. It was a big problem, which I marked to May--a very smiley but completely clueless seamstress-- and disgusting Carrie/Julie...manager and sales woman respectively. They told me they could take care of it by ironing it (yeah sure) or adding a piece of fabric (literally a 30 cm under skirt, which made 3 seams to show instead of 1). All through my fittings it became evident that they couldn’t fix it, and then it was when they started saying that it wasn’t their fault, it was the designer's (Cymbeline) and that they couldn’t do anything about it. May was also inept in pulling up the train, so I ended having to cut my train, which I later regretted. To make a long story short: I almost bought a new dress, but in the end I took it to an expert seamstress who actually had to build a new skirt to solve the problem. I threw away the 500 dollars they charged for alterations and had to pay on top of that. Furthermore, I can not explain the level of anguish I went through because of this crappie place. Lesson learned: don’t go here, ever. And if you buy a dress it is better to deal with the designer directly than with intermediaries as this place is\r
Cons: all
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