We bought a certified used sienna about a year ago. The first time it was hot out I went to use my air conditioner and it didnt work we took it in and thy said they only have to make sure it is there when they sell it not that it works. The next time we took it in to get an oil change 2 hours later they say your van is ready we go up there and its not our van the man looked confused as did we. So they could not find our van finally after I went and looked around the lot I found it. I asked if they had done the oil change the man then said I dont know. We just left very upset and went some where else. We will never buy a car from here again we paid way to much for the van we were quoted at a different price than we were given then all there extra charges. Never again!!!!
Cons: everything
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