We have used R and R for over 10 events. I have found the staff to be friendly and helpful. I just read a review about the damage waiver. The last time I rented on 3/20/09 they reminded me to bring back any broken pieces if there was damage. Sometimes you're in a hurry and don't read the fine print or hear the details, but that not the fault of the company.
Never had a problem and the staff is great.
Pros: easy order process and friendly people
Cons: they need better barstools
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