my dealings with the store is only on the bird-side. Selection of food is good, but prices are much more expensive--especially for Big birds. Small-bird food pricing is average to other stores. however, their prices have risen and i now shop online elsewhere
I've bought one canary and 2 finches from location. Finches seem in good health (though both were male, and sold as a pair) They had a nice selection of finches when in season--and they are both excellent singers, for finches. The canary, however, struggled with illness throughout her life till she finally passed. I had 2 other canaries in the same aviary (both purchased from a local breeder) and neither struggled in health while the one bought from store did. Vet said that it was most likely from poor breeding or rearing conditions while young.
Owner has good knowledge about birds, but from my conversations with them, the associates do not (i was teaching them about seed vs pellet, and some basic bird-care/grooming... and they were asking ME if sunflower was good for birds as a base diet! Um... no.) So, if needing advice, be sure to do your research.
overall, i gave it a 2-3 score. It's ""okay"" store... i've definitely seen Much worse... but i've also shopped at much better. I think their store was better kept a year or two ago.
Pros: good selection
Cons: prices high on food
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