My hair is ruined, damaged and breaking at the scalp after having Mary color and highlight my hair two days ago. Mary should have known to re do my existing highlights she had put in my hair a month ago, but instead put red hair coloring OVER the existing highlights and my hair is now ORANGE. My hair has very little blonde highlights now, and what highlights she put in my hair are all underneath so you can't even see the highlights. I went to another salon, ""Dominique & Co."" in Hayward, where the stylists are professional hair coloring experts. OH how I wished I had found them before going to New Image. Anyway, the owner of Dominique told me anyone who knows hair coloring, knows NOT to ever color highlighted hair with RED hair coloring, or it will turn it orange. Mary should have spent at least two and a half to three hours on my hair, but she was in a hurry because she only made a 2 hour time frame for me, and she ran over the time frame, and was wanting to finish up too quickly, probably because she knew my hair looked like S---, and wanted me out of there, before I threw a fit. My husband HATES my hair, won't even look at me, and when he does he laughs by calling me a pumpkin. Thanks Mary for absolutely nothing and I WILL NEVER BE RETURNING TO NEW IMAGE. Please don't phone me either, because that may make me want to take you to court and get my $300 RETURNED. Can you believe I paid this amount to have ORANGE HAIR?????????
Pros: decent hair cut
Cons: terrible hair coloring/highlighting
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