When a customer who is NOT a trained professional applies chemicals to their own hair, they are rolling the dice and taking a slim chance at receiving optimum results. Products/chemicals purchased in a retail shop like S***'s or at a grocery store are not of the same caliber as what is used in a salon. They cause more damage to the hair because many of them contain ammonia and other such harmful ingredients. THERE IS A GOOD REASON WHY THESE PRODUCTS ARE CHEAPER...!
Pros: Friendly, professional individuals
Cons: They have to deal with ignorant, loud-mouthed customers.
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