Ordered several items online. Shipped UPS. Broken items took forever to get replaced. I had to pay second freight charge. No address for manufacturer of light. It burned up in two months. They would do nothing. I changed planes in San Francisco and visted them as they are only minutes from SFO.Salesman was very knowlageable and helpful until I mentioned I had problem for months. He then could not speak English hardly at all. Eventually with another as interpreter he promised to send replacement via UPS. It never arrived. Oh Yeah, Bye the way, I returned half an hour later and heard him speak fluent English to other customers. I did notice a huge pile of returned lighting hoods and wires and ballasts. So I know they have a lot of bad products out. I mentioned this experience to a larger store in the city and was told this is also Aqua Tech which wholesales. That dealer too had encountered massive problems. I now purchase name brand products with a guarrantee in writing and an address of where the item is made. I still change planes in SFO and might return.
Pros: Cheap Prices!
Cons: Products Fail! Bad Cistomer Service! No Warranty!
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