They add additional charges to your bills and call them equipment upgrades. They calculate the Kwh usage to make you think you are saving money with them when in reality you are paying more than what your contract rate is when you add in their additional charges. Their collection service is very arrogant and comes across that you owe them the world. Glad I switched to another company. They don't deserve the one star but I had to give a rating to post the review
Pros: none whatsoever
Cons: everything
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