This clinic is a mess. Horrendous wait times, disorganized, no call-backs (these people refuse to return phone calls), and very slow to give referrals and test results. Rio Grande is batting .1000 with us in terms of terrible service. We've had trouble with Dr. Tan, in particular, and wait times for Dr. Samuel and Dr. Flores are especially long, though they both appear to be well-qualified. The only thing this crowd does efficiently is collect our insurance co-pay. They've never had trouble getting that done in a timely manner. My wife is a health care professional and she is seriously thinking about filing a formal complaint with the AMA, etc.
Pros: Qualified Doctors
Cons: Clinic is a disorganized mess
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