I USED TO SEE LAURA FOR MY CUTS AND LISA FOR MY NAILS. LAURA WAS SUPER FRIENDLY, BUT SHE NEVER QUITE DID WHAT I WANTED HER TO DO WITH MY HAIR. I SAW HER OUT OF HABIT AND SHE ALWAYS DID THE SAME CUT. I WANTED TO TRY SOMEONE NEW, BUT WAS AFRAID TO "CHEAT" ON HER. WHEN I FOUND OUT SHE LEFT, THEY OFFERED ME A DISCOUNT, WHICH I THINK THEY ARE DOING FOR HER CLIENTS, AND SHANNAN IS THE BEST IN THEIR SALON! SHE HAS 10+ YEARS MORE EXPERIENCE THAN LAURA, AND ACTUALLY GAVE ME A CUT THAT I CAN WASH AND WEAR, WITHOUT STYLING IT FOR 20 MINUTES EVERY MORNING. I ABSOLUTELY LOVE SHANNAN! SHE IS THE BEST. I USED TO ALSO SEE LISA AND SHE NEVER SPOKE TO ME, AND TREATED ME WITH AN ATTITUDE. SHE DID A GOOD JOB, BUT I NEVER KNEW IF SHE LIKED ME. I JUST SAW GENIVIVE FOR MY PEDICURES, NOT ONLY DO MY TOES LOOK BETTER, SHE IS THE SWEETEST MANICURIST I HAVE EVER BEEN TO AT SHANTI! WE LAUGHED AND GOT TO KNOW EACH OTHER, AND NOW I FEEL LIKE I HAVE 2 NEW FRIENDS. MY EXPERIENCE AT SHANTI YESTERDAY, THE ENERGY IN THERE, AND THE SERVICE FROM THE MOMENT I WALKED IN WAS JUST FAR SUPERIOR THAN I HAVE EVER HAD AT SHANTI, NOW I AM GOING THERE EVERY TIME, I NEED ANYTHING DONE. GENIVIVE IS ALSO A SKIN CARE/ WAXER, SO SHE IS GOING TO HAVE MY BUSINESS WHEN IT COMES WAXING TIME!
Pros: GREAT STAFF, GREAT SERVICE, ALWAYS PLEASED, LOVE AVEDA
Cons: RECENT STAFF LEFT, BUT BETTER STAFF REPLACED THEM!
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