I bought a Mazda 3 from them 4 months ago. It only had 25k miles on it. 5k miles later, I need all new tires because the tread is worn. I called the office and one of the salespeople -hung up on me-. I spoke with the manager, and basically there is nothing they can do once you drive off the lot. He then offered me a ""free oil change"" for my trouble, even though I was already told that my first oil change would be free. Stay classy, Doug's.
Pros: At least I have a car
Cons: Lied, hung up on a service call, blamed me.
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