For our son's 16th birthday, we ordered a Hummer limo and was specifically written into the contract. because that was his request. With no warning, a Ford Excursion arrived after 2.5 hours of repeated calls, we finally reached owner Carrie. While she apologized for not telling us, Carrie said we were ""uprgraded"" to the new Ford Excursion that should have been $ 50/hour more. Huh? An upgrade to a Ford Excursion limo? No one would pay $ 150 per hour for a limo when their website says $ 100 for 16 passenger. vehicle. Be forewarned, pay by credit card if you expect to get the vehicle you ordered so you can dispute the charges. Fine print says substitution can occur and that is exactly what they did with no offer of discount when requested.
Pros: Limo was Nice but.......
Cons: Hummer Limo promised in contract and Ford Excursion sent
more