My sister ordered a crib from Segals 6+ weeks ago and at the date of purchase...which was paid in full was told would be available for either pick up or delivery in 4wks. My sister called and was brushed off with no return call after the 4 week promise. Yesterday...the 6 week point, she was told that the crib was discontinued. Would you not think that a company that has been in business for years think to check on availibility before taking $400 from a customer. My sister talked directly to Mr. Segal who offered no ""sorry, for the situation"" or even a credit or discount. Mr. Segal then said well...""you know that crib has had alot of issues.."" That would have been helpful..""if"" true when his sales woman (an older, tall, white haired lady) hadn't raved about how the crib safety was very excellent. My sister is now due April 14th with no crib. This business is fradulent in taking payment in full (which they said was not necessary) and not even having the grace to tell a pregnant mom she will not have a crib for her baby until 6 weeks after ordering...(again delivery/pickup was supposed to be 4 weeks). Seems like they may be going out of business for a reason. Good riddens!
Pros: merchandise
Cons: liars, probably commissioned
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