Kelly BMW?s used department manager Mick Turner is extremely disrespectful, rude, and unprofessional. First, when we were talking to the salesman, he would yell from across the dealership offering to take off the warranty and other add-ons to lower the price, instead of coming to us and talk to us directly.
Cons: Rude Staff, Lack of Social Skills, Unwillingness to Negotia
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