Stylist showed up almost an hour late for my updo appointment on my wedding day. Owner was in the shop and never once came over and offered to replace the very late stylist. In fact, she never, ever acknowledged me even at the end when I complained. Turns out the stylist was so rushed to get my hair done that they actually had the makeup artist doing my make-up at the same time!! Then when I got back my wedding pictures, I noticed there was a curl sticking up out of my updo. Crappy job and worse customer service if that's even possible.
Pros: none
Cons: owner,staff,unreliable
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