I started using Addison Auto for my routine oil changes because they give you a punchcard - get the 6th one free. During my most recent oil change they found that my left head gasket was leaking. My car only has 54,000 miles on it, but NO WARRANTY because I am the 2nd owner. I can't afford a repair like this so I kind of panicked! THANKFULLY the service manager (Giddeon?) called in a favor to Burt Subaru. They were able to fix it under warranty because the miles are so low. I didn't have to pay a dime. FYI: the dealership did try to sell me $500 in pulleys and belts, but I am going back to Addison for those. Addison Auto is AWESOME! Talk about GREAT and TRUSTWORTHY SERVICE!
Pros: Great Service - Honest People
Cons: What are the drawbacks?
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