With this being my first visit, I had high expectations, especially since this "spa" has been in business for several years. Today, I am asking myself, why???? The receptionist ignored me when I walked in and took a few minutes to pick up her head and acknowledge me. Not that I expected her to be dressed appropriately, but a hoodie and jeans??...totally inappropriate. I had booked an appt. for a facial and a brow wax. Having never been there before you would think the esthetician would ask me about my skin type or any kind of question about what my skin was like and what kind of facial would be the best for me....nothing. She just started putting things on my face without speaking or telling me what she was putting on. The salon was filthy! I was the first client of the morning, the bathroom trash was overflowing, the carpet looked like it hadn't been vacuumed in weeks and the overall salon had a strange musty odor. The hydrating mist that was applied to my face smelled like dirty water, the towels smelled and did not seem clean and the overall products that were used on me had no nice smell at all. I have had several facials in my life and this was horrendous. She didn't reccommend products to use, or anything to buy (not that I would have), but overall it seemed like they could have cared less about my business. I will not be returning.
Pros: none
Cons: everything
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