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They are clueless when it comes to scheduling and the business side. - Review by citysearch c | Salon Nirvana

Salon Nirvana

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They are clueless when it comes to scheduling and the business side. 2/13/2009

My review is based on their business side. I am sure their services are fine. I went in to setup a time for my mother and wife to be spoiled a little on Valentine's day. My first question was do you have availability. the answer was yes. Anyway 30 minutes and 2 gift cards later I go to schedule the time and I am told there is no availability for Valentines day. I immediately ask for a refund. I then find out the next day that it takes 2-3 business days to get the refund credited to your account. That is B.S. I waiting for a couple of things to bounce so I can take them the NSF charges to them. They really are screwed up on the business side. Pros: Nice location and facility Cons: The front office staff is clueless more
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