This dog was the worst case of neglect we have ever seen. No dog ever gets that matted in one month! NoOne was rude to this customer just simply brought it to her attention that it was painful for him to be that matted and you could get turned in for this. The dog was not cut anyplace but did need to be shaved that short because he was that matted. You could not see his eyes or his butt. We took pictures and any customer that wishes to view them we will gladly prove that it was severe cruelty and we don?t just go and charge people for no reason. I am sure she is very upset she should be embarrassed. If this was a state that had ASPCA it could have been a felony. But there are not enough resources here for them. They have no voice but animal lovers and us caregivers. Saying it was the son?s dog and his job to brush him? Excuses were all she offered. In all the time pampered pets have been in business has anyone ever been charged the full amount for matted dogs. We love and treat every customer with love and respect. He was happy he was to finally be able to move. He deserves to be where he can have a haircut on a regular basis and not be forced to become so matted that who knows how he could see or go potty or eat. We take pride in our work and we love what we do and if it means protecting animals because they have no voice then we will! He almost had to be shaved with a surgical blade it was so bad. This was not just a normal grooming; it was trying to find the dog under a big giant matt. She is just an upset customer wanting to retaliate because she was reported for cruelty to animals. This is not a reflection of pampered pets as a business our customers love us. No matter whom she tells we will continue to please many clients. It was not pampered pet grooming that let her dog become matted. We acted in behalf of the dog with his best interests at heart he is such a sweet dog that deserves better care.\r
\r
Pros: : Pampered pets is the place to come for love and respect and styling haircuts!
Cons: None!
more