My family has never been big on taking pets to the vet but when our dog was in severe pain we figured it had to be done. since it was not a planned visit and was so expensive we could not to afford to pay for the whole visit at the time. we were told if we did not they would give our dog away to someone else and STILL expect full payment. After scraping together the bill we went to pick up the dog and there in her bedding was a cigarette butt. since no one in our house smokes we know it must have been from the vet's office. the nurse snatched it up and threw it away with no explanation or apology. we have been loyal customers for many years but will never go back.
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