I just wanted to personally thank Lisa Burch at the Garner Location; BB&T branch.\r
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After seeing some of the ratings she has received recentely...I was very shocked that anyone could be so mean to her! The experience I received this week from Mrs. Burch exceeded any expectation that I could ask for from a customer service standpoint. She was everything that her business card says on the back...Reliable, Responsive, Empathetic and very COMPETENT IN HER JOB! There were even a couple times when she would call me back with a response before I could even get back to my residence! WOW...now that's CUSTOMER SERVICE! If you should need anything from a financial banker....please see Mrs. Burch @ the Garner BB&T Branch! My thanks to you Mrs. Burch!
Pros: A must have Financial Banker.....great at what she does!
Cons: N/A
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