Ford of Kirkland has been great to work with. I was impressed that when I came in and dropped my car off for an appointment that they had a great waiting area for the shuttle service with donuts, coffee.. you could even order breakfast! The shuttle was on time and dropped me off right at work. My service advisor called me throughout the day to provide status on my car. When I came back later to pick up my car, everything was done. I met with my service advisor who reviewed the repair with me and detailed the billing. The service department was very nice and attentive. I was on my way in one day! I love my Ford and now I love my Ford dealership!
Pros: Location; shuttle service; employees
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