Sands Service department has been unprofessional over a period of 4-5 phone calls. Being put on hold, passed around, someone is away from their desk ect...\r
I had a misfire in my 1996 Isuzu Rodeo. Dana (service agent) told me it was the fuel injectors. For $1,000, I could have all four replaced. They ordered the parts...wrong parts. More delay. Two weeks...three days in a dirty compact rental (gross). VERY inconvenient. They called to say it was finished and, oh by the way, they found a cracked spark plug...three weeks later, the problem persists...misfire. Dana does not work there, Steve is handling things worse. He is rude. He told me that they would look at it, ""but we don't know what happened while you had the car fro two weeks"". Thus treating me like...(there is a 90 day labor warranty, stay tuned...If you can avoid this place...avoid it.
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