I am incredibly disappointed with the way the owner talked to me & the way he handled my situation. All so unnecessary. I was repeatedly made to feel as though I had done something wrong. How about they actually follow through on the things they say & the emails they send instead of making the customer feel as though they have done something wrong? I hope the stylists that work at this salon are aware of how their customers are being treated. This owner made me feel so uncomfortable & so not welcomed there that I will never go back to this salon. I get my hair done approximately every three months so that adds up to thousands of dollars over the years for the salon that I go to. How this owner could be so incredibly rude to me & twice say to me that I'm acting like he is on ?something? is beyond being unprofessional to me. What kind of person talks about being on ""something"" to a customer? \r
If you read this, Merielle, & are willing to work outside of this salon, I would love to have you continue to do my hair. But I will never, ever step foot in this salon again. There are too many great salons in LA to put up with being treated the way I was treated. I will never give the owner of this salon another penny. I truly have never been treated so rudely by anyone. At this point, I just feel really bad for the stylists that are trying to build up their customer base only to have it destroyed by the owner of this salon. \r
Pros: Merielle is awesome
Cons: Owner is rude and unprofessional
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