I can't say enough good stuff about Computronics! I'd been to Geek Squad prior to this, and after two weeks of having [and losing] my tower, they concluded that they couldn't fix it. Jacob was a delight to work with. He quickly found the problem and fixed it within a day. This store is rare in that they seem to understand how debilitating it can be without your computer, so they work to get it back to you quickly. Last week we took my laptop in, and once again, he promised and delivered quick service. My husband and I went and had lunch, ran a couple of errands and had it back in hand within a few hours. Jacob and crew are friendly, responsive, helpful and have never suggested we buy other stuff that we don't need. I also sent a friend who went in convinced he needed a new fan, but as it turned out, it only needed cleaning and that's all they did! We'll never go elsewhere! :o)
Pros: Personable, fast + reliable.
Cons: A long way for me to drive.
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