I asked for overnight, I had all my taxes done, all they had to do was submit electronically. She said ok, and we can also put in your bank account! *smile smile* Wow I told her that would be great! She told me state would arrive around two weeks. Wow I was sure happy. I did have another adult with me, whom we both are sure that we have great hearing. \r
I paid my fee and felt confident about it. She didnt do any work, it was already done, I was there 15 min tops. That is pretty easy for them.\r
No overnight refund came, I called her and told her it had not arrived and the weekend had passed. ""Oh I said 2 weeks"". I told her she did not. I heard her say overnight. It was what I asked for. ""No I said 2 weeks"". \r
It has now been almost three weeks and no refund. I would not trust these people. If they cannot keep a simple word then doing your taxes surely is not what you want them doing. Be smart and safe and go elsewhere where you can trust them. \r
Never again will I go there and I will tell everyone I can, not to also. This is not a trust worthy place to take care of your serious business and life taxes with. I have now learned from my mistake, to bad it was the hard way.
Pros: fast appointment, several ways to pay for service
Cons: not trustworthy at all. Says one thing and means another. BEWARE!!
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