I am in the market for a new pair of specs, so I have been visiting assorted optical places downtown. I have never been treated as poorly as I was today by any business period! There was nobody in the office except for two women who were cleaning lenses on the shelf. I approached one of the women about needing a change and wanting to browse their selection. Before picking up a pair of glasses I was asked what insurance I carry, which I come to find out; they don't carry. The lady next to her turns around glances at me and examines me from head to toe. She then proceeds to tell me I would be better off trying at Binyon's! I was appalled! For one, I was planning on paying out of pocket for the glasses because I used my insurance on sunglasses the previous year and secondly, who turns down business in this economy? The staff was very rude, unhelpful and I DO NOT RECOMMEND THIS PLACE TO ANYONE. It my be helpful to point out that I am not patient of Dr. Nelson, who may be totally blind regarding his staff. No pun intended.
Pros: Clean, empty
Cons: Horrible service, rude staff, small selection
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