I always love when the 2 good references on any site start by disparaging the 8 bad ones. Maybe you really had a good experience, maybe you are fictional. Either way I don't know someone elses experience good or bad so I'll stick to my own.
I am a renter of a single family house. The place was expensive, but very well maintained. They had landscapers in once a month etc. No complaints there at all.
They wanted to raise our rent in year 2 of the lease by $200 a month. When we declined to renew, these guys got nasty. They did not return any of the security deposit nor provide a list of any repairs or reasons they were keeping it. They would not answer questions about it on the phone simply saying they will call back though they never did. When we requested to pick up the deposit or any reciepts for deductions to it, they told us they only do business through their P.O. Box. (those reciepts are required by law to be available during office hours)
We were using them as a reference, then come to find out they are telling any potential landlords that we were always late and destroyed the house. (keep in mind up until we declined, they were looking to renew our lease) That is just childish and retalitory and totally unethical.
If you don't believe the review, call them and ask to visit their office.
Pros: The place was maintained well
Cons: Communication is terrible, dishonest, unethical
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