Huge BOO to ""paint your plate"" on grand ave. Open until 6pm on Wednesdays, there is a big sign on the door ""walk ins welcome"" (it also says this on their voice mail). So I walk in at 5:02 to get a table for my mother, myself and my TWO children......and am told ""no walk Ins after 5pm"" (not what it says on the sign on the front door, and really, it is 5:02). I say ""you don't close until 6"". She says ""actually I feel like closing at 5:35 tonight"". HORRIBLE WOMAN! No apologies. She suggested I drive 40 minutes in holiday traffic to the other location that is open until 8p,. My son asks as we are leaving ""mommy why was that lady so mean?"" Scrooge. As we were out front after being essentially kicked out, a gal walked in with a little girl - they had ""big sister"" tote bags (like the big brother/big sister program). One could tell they were so excited (they were literally skipping). They got booted, too. This gal lost easily over $100 of business. Turned away 6 people in 5 minutes. Even if she had a reason, did not have to be rude about it. Won't be back.
Pros: None that I saw
Cons: Horrible customer service.
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