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Dirty, disgusting & run down - Review by citysearch c | Van Nuys Iceland Assoc

Van Nuys Iceland Assoc

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Dirty, disgusting & run down 12/11/2009

The ice itself: The wood floors are exposed because the ice is so thin, the ice itself is always under some kind of repair, the window in the back of the rink is broken with a plastic cover over it. It is one of the smallest rinks I have ever been to. Not well kept up at all. Next the viewing area if you like r@ts yes I said r@ts this is the place to be; they roam around where you are sitting near the Iceland Cafe (nice); the seating in uncomfortable and you have to beg the owner to turn on the cheap heaters, the glass i never cleaned so it is hard to see your skater enjoy their time oh and the reasons the r@ts like the place so well is because it is like a maze to get through it no signs to lead you anywhere. Lets now move on to the bathrooms DISGUSTING!!!!! You are requested to not put anything in the toilet (YUCK!!!!), no ventalation and poop smell.\r Couldn't tell you about the food because I won't eat in places that welcome wild rats. Lastly the customer service the one owner and his son are so rude it is obvious the only care about 1 thing and that is you money coming out of their pocket, I have never felt so unwelcome in a place of business in my life Rude is putting it mildly. Oh and it you pay cash you don't get a receipt (huh I wonder if the IRS would be interested in that?) My suggestion find a better rink to go to it is not as if you will pay more since their small rink is the same admission as larger rinks in the ares. Pros: The coaches are friendly Cons: Everything else and I mean everything more
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