I typically don't take the time to sit and write reviews on line but I felt compelled to write this one. Excellent job guys!! This was one of the most hassle free experiences in purchasing a vehicle I've ever had.
Simon was my sales rep and for a very young guy, he couldn't be any more professional. The price for the vehicle I was looking for was the best on the internet. Turns out, after talking with these guys, that's all done by design. I was very surprised to find a used car dealership to have such a plentiful selection of quality vehicles. As a matter of fact, I didn't see one dog in the whole bunch.
After purchasing my new 'pre-owned' vehicle I discovered a rear seat belt buckle was missing. Previous owner removed it for some reason or another but after contacting Jim (sales manager), I had a new buckle installed within two days! I also contacted Simon and asked if he could dig up the owners manual for my SUV and he in turn contacted the original dealership and had it mailed out immediately.
I would definitely refer Direct Auto Mall and would easily consider doing further business with them in the future.
Pros: Pleasant Diligent Reps, Best deals on the web
Cons: None here!
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