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Terrible Service and Sneaky Behavior - Review by citysearch c | Canlis

Canlis

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Terrible Service and Sneaky Behavior 12/6/2009

It took nearly twenty minutes to get our appertifs. The wait staff was visibly irritated that we brought our own bottle of wine. We were celebrating a birthday and our server brought out an extra dessert with a candle. Well, guess what was on the check? The ""complimentary"" dessert. We asked our server if this was standard and she turned beet red, mumbled something under her breath and ran off quickly to adjust our bill. It was quite apparent that this was no mistake and that the restaurant banks on most people not reviewing their bill. Maybe we were being punished for bringing our own bottle of wine - even though we ordered appertifs and a second bottle of wine. I've been a Canlis supporter for years and, I have to say, this was the kind of service that I might have expected from TGI Fridays. Wait, I take that back - I actually think I would have received better service there... more
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