I've been to every location of Spectrum in San Antonio. The facilities vary and they've removed many of the racquetball courts. Generally speaking, the machines are in good shape and towel service/shampoo/spray deodorant and (free) lockers with built-in locks is available. Front desk employees are nice, Salespeople are stuck-up. Expensive ($140 per family without child-care) and doesn't have facilities outside San Antonio, TX and California. However, San Antonio is fairly well covered.
Pros: multiple locations, good equipment, all purpose gym
Cons: expensive, not nation-wide
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