""I want each and every one of Mainlander?s owners and tenants to feel they have been treated with respect and their issues resolved satisfactorily. If not, I would appreciate hearing about it personally. It is extremely unfair to ?go online? with a complaint without first bringing that complaint to our attention. We cannot solve a problem if we are not informed of it.""
Pros: Selection of properties.
Cons: Responsiveness to issues.
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