I thought I had a leak in my plumbing. The guys first checked my washer and found it was leaking and the water was flowing into a crack in the wall. Bottom line, they were there for 5 minutes, there was no plumbing to do and they didn't charge me for the call. Maybe it was a Christmas gift since it was two days away, but I appreciated it and will call them when I really need plumbing work done.
Pros: Charged only for work performed
Cons: None
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