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Terrible Customer Service - Review by citysearch c | Kemper Galleries Inc

Kemper Galleries Inc

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Terrible Customer Service 11/20/2009

The customer service at this store is so bad that I am writing to the better business bureau! They made a mistake on the matting for my picture. They were extremely rude and when I asked for a discount, the manager - Jeanie - said ""absolutely not!"" and actually hung up on me! When my husband came into the store, Jeanie sarcastically told him, ""you know this a print and not an original."" Of course we knew that. Other problems: sidewalk covered in ice, expensive, inflated prices, very small selection of frames. Cons: Bad customer service, High prices, Poor selection more
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