To begin with half of our order was mistakenly brought out to another table. Our server, who happened to be the only positive about our experience, informed us of the mishap and assured us that our order would be out soon. Over a half hour later the other half of our order was brought out (which had been ready the whole time and was therefore cold) and we were told the rest would be out shortly but still took about 10 more minutes. By the time we finally got everything we were extremely disappointed with the quality and taste of the food. Our server told us she would talk to the manager and see what they would do about it. The only thing they did was comp the cheapest food item on our bill (which was actually the only item we enjoyed - the pumpkin pancakes) and we still had to pay for the other two entrees which we didn't even eat. Not once did the manager come out and talk with us or ask how everything was. I have worked in the restaurant business for many years and frankly if this is how this establishment operates, I can't possibly see how they are still in business.
We will never again dine at this restaurant. Don't waste your time or money.
Pros: Nothing. Can I rate negative stars?
Cons: Customer Service, Food Quality, Wait...
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