Southern Hills is probably the most poorly run business I've ever encountered. My mom has taken her dog there for years. The most recent visit was the last straw and they have received their last dime from our family. The last visit I was in the office for an hour and forty-five minutes. The first hour was spent in the exam room waiting for the vet to come in and perform the most incomplete check-up I've ever seen. I felt like I was in a car lot the entire time, just being haggled for add-ons to the services. I also had a strange feeling that some of the staff was on some kind of drug. My mom boards her dog there and says she always has to wait around 30 minutes for her dog to be brought out. DO NOT TAKE YOUR ANIMAL HERE. They will waste your time and unfairly charge you for services that aren't performed.
Cons: Long wait times and uneducated staff
more