I used Ecstasy Limo for a wine tasting trip out east a recent weekend. The standard for time limit was 6 hours, we opted to pay for 7 hours because we were going wine tasting out east and knew we should allow ourselves more time to get back to Queens. Everything went smoothly until we hit some traffic in Nassau County on the way back, it was evident that the trip would take a little more than 7 hours because of the traffic. We were told whilst in traffic on the L.I.E. that we could pay $120 for the extra time or be dropped off where we were. Needless to say I was shocked, everything had gone smoothly until then and I couldn't believe that I was left with such an ultimatum whilst in the middle of a traffic jam 15 minutes away from our destination. I challenged the driver, called the company and was told regardless of traffic we would have to be dropped off if we didn't want to pay the $120 to be dropped off 15 minutes away because of a contract. We were left on the side of the highway to fend for ourselves, we had no control over the traffic and would have been forced to pay an exorbanate amount because of it. I personally would never use this service again and I advise anyone who reads this to do the same. They seem to be very money hungry and neglect to take situations that are out of ones hands into consideration. After paying $700 plus an extra $60 we tipped the driver on top of the required gratuity, we were left on the side of the highway to find our own way home.
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