I called this business to inquire about lessons and they charged me a fee on the first phone call. Since I live in the neighborhood I heard some terrible reviews and decided to cancel. The owner refused to issue refund even though we never stepped our foot into this studio. From this point on it just went even further downhill. After we canceled one of the music teachers called to tell us that she will be late for the first lesson (nobody even bothered to tell her that we canceled). What is even worse, we started getting spammed by unsolicited e-mails from the owner in regards to her political involvements (some even asking for money). Tried to resolve the refund issue and spamming of my email in civilized way, but got nothing but arrogance and terrible rudeness from the owner. When I complained about email issue, she even went out of her way to look into my voter registration record. I have never had such a horrible experience in dealing with business. Please take my advice and stay away from it. It was a nightmare.
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